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All returned items will require a Return Authorization Number (RA#). We will supply this RA#  to you when you contact us about returning an item. Items sent to us without this information will not be accepted and will be returned to you by the shipper. This RA# helps us process returns and assures prompt attention to all items. 

To obtain a RA# please email us at sales@wpmaxwell.com and please include:
Make and model of the product
The purchase date, 
The auction number  
Your auction ID 
What the nature of the problem/reason for return

If the reason for your return follows the guidelines of our return policy listed below, we will then issue an RA# and give you the appropriate address for your return. 

Return Policy Guidelines

  • Item needs to be shipped back within 10 days after receiving item
  • Item needs to be in the new condition (no scratches or marks) it was received in and in its ORIGINAL PACKAGING, otherwise there will be a 25% restocking fee
  • We will refund you the amount of the item only. All  original shipping and handling fees will be deducted from the refund amount
  • You, the buyer, will pay the shipping cost to return the item
  • We do not refund the shipping cost incurred to ship the item to you originally

Thanks again for your business!


sales@wpmaxwell.com      Copyright 2001- 5  All rights reserved. All content subject to change without notice